Director of Strategic Initiatives
Veronica Alanis has been the CTA’s Chief of Strategy, Data, and Technology since March 2016. Veronica leads three departments: Technology, Data Analytics, and Strategic Business Initiatives. These departments are responsible for developing, maintaining, and supporting the technologies that CTA employees and customers rely upon every day including the 32,000+ cameras throughout the CTA system and real-time bus arrival information, as well as onboard bus announcements. Her accomplishments include the Red Line South Reconstruction Project, the transition to the new Ventra fare system, and improving Ventra customer service channels.